Healthwatch, the independent consumer champion for health and social care, is seeking views on how services could improve how they work together to meet people’s needs.
Jonathan Appleton, Delivery Manager at Healthwatch Kingston upon Hull, says:
“Many people need help to get treatment and manage their condition from a number of different health and social care services. Sometimes things work well, but many people find that services are not very well coordinated.
This can mean having to go through more than one assessment and repeat the same information, or finding that services don’t communicate and pass information on. This can mean delays, confusion and frustration for patients, service users and carers.”
Healthwatch is gathering experiences of this issue to report on what is working well and what can be improved. This will go to commissioners and providers of services, who have a legal duty to respond to Healthwatch recommendations and state how they will improve things.
You can give your views via a short online survey at www.surveymonkey.com/s/FR8HJXK