Sight Support Hull & East Yorkshire

Community Advice Officer

Salary                     £15,579.20 pro rata

Hours per week:      1 x 14 hours per week    1 x 21 hours per week  (or 1 x 35 hours per week)

Sight Support Hull and East Yorkshire is a well-established charity based in Hull supporting people with visual impairment.  We believe no-one in Hull & East Yorkshire should have to face sight loss alone and every visually impaired person can enjoy the same opportunities and quality of life as those who are fully sighted.

Our Community Advice Service offers visits to people in the comfort of their own homes to offer support and advice whether the individual is newly diagnosed or an existing service user who requires assistance.

An opportunity has arisen for a Community Advice Officer to join our team

Main Duties:

·       Visit service users in their homes to assess support needs, demonstrate

equipment and refer on to other services.

·       Provide advice on benefits and services available for visually impaired people and, if necessary, help with completion of benefit forms.

It is essential that you:-

·       Have experience of working in information provision

·       Have an excellent knowledge of the benefits system

·       Are a confident IT user, including databases.

·       Are able to use initiative and work with minimal supervision

·       Have excellent organisational and administration skills

·       Have excellent interpersonal and communication Skills

·       Have a full driving licence with use of a vehicle (as Sight Support offers this service throughout East Yorkshire, successful applicants should expect to travel to all areas of the county.  Mileage is paid at 45p per mile)

The post is subject to an enhanced DBS check.

To apply for this position please contact Gill Wright on 01482 342297 or by sending an email to for more information or an application pack. Please state on your application form the number of hours you are applying for.  Completed application forms should be returned marked Private and Confidential to Gill Wright, Sight Support Hull & East Yorkshire, 466 Beverley Road, Hull HU5 1NF or by email to no later than 5.00pm on Friday 10th May 2019

Interviews will take place w/c 13th May 2019.  If you haven’t heard by this date, then please accept that on this occasion your application has not been successful.

Please note, applications received which are not on the official application form will not be considered.

To apply for this job email your details to