The quality of service provided for children and young people who have mental health issues is the latest NHS function to be put into the spotlight by Healthwatch Kingston upon Hull, the city’s independent healthcare champion.
A Care Quality Commission review in 2014 in Hull and East Yorkshire praised the quality of care and support for child and adolescent mental health services (CAMhS), as delivered by the Humber NHS Foundation Trust. However, there were concerns over waiting lists and issues around procedures for reporting incidents.
Now Healthwatch is to ask users, parents, carers and professionals how they feel about the service in the city. A special online survey is open until March 31st 2017 with up to 18 questions, which ask about waiting lists, support, what CAMhS did well at and how could the service be improved.
Gail Purcell, Healthwatch Kingston upon Hull Delivery Manager, says:
The survey is accessible via the Healthwatch website –
www.healthwatchkingstonuponhull.co.uk. Print copies are also available from various organisations across the city as well as from the Hull CVS building on Beverley Road and Centre 88, Saner Street.
Completed surveys can be returned via freepost. The surveys can also be completed at any of Healthwatch’s outreach events.