Humberside Police are the first force in the country to use a new system to enable victims of crime to be interviewed via video link.

Recognising the challenging time faced with the current pandemic but also ensuring our investigations are carried out as comprehensively as possible, we have launched a virtual video appointment system that allows us to communicate directly with victims and witnesses of crimes without requiring physical contact.

The innovative digital solution, One Consultation powered by Modality, allows officers the ability to schedule secure video appointments with members of the public who have either been a victim of crime or who may have been a witness to an incident, and who could provide important pieces of information for ongoing investigations or appeals.

The new system allows us to collate the information needed to continue progressing investigations, to build strong evidential cases, and go on to secure successful prosecutions at court, whilst still keeping people safe through social distancing.

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