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Meeting New Horizons (MNH) is a not for profit Community Interest Company aimed at delivering projects and services that are of benefit to local communities.

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About us

Founded in 2011 by Hull CVS, MNH was established as a subsidiary arm aimed at utilising the parent company’s extensive experience of delivering community projects and supporting the VCSE sector in Hull, and extending this benefit across the Yorkshire and Humber region.

In its short history, MNH has been successfully awarded a number of major public sector contracts, and has delivered a number of positive projects in Doncaster, North Lincolnshire and the East Riding, that have covered VCSE sector support, welfare to work programmes and health and social care projects.

Surpluses generated by MNH are used to support Hull CVS in delivering its services to support the ongoing development of the VCSE sector.

MNH’s Current Portfolio of services include:

Healthwatch East Riding of Yorkshire

Healthwatch is the independent consumer champion for people who use health and social care services.

Each Local Authority are of England has their own statutory Healthwatch service and Meeting New Horizons is the provider of Healthwatch East Riding of Yorkshire.

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What is Healthwatch?

The role of Healthwatch is to find out people’s experiences of health and social care services with a view to making sure they are meeting people’s needs, and to suggest or call for improvements where needed based on people’s experiences.

Healthwatch is there to listen to local communities and provide them with the information and advice they need to get the support they deserve and to demonstrate how by speaking up, their experiences can make a difference.

Healthwatch have the legal power to make sure that people’s voices are heard by the government and those running services. As well as seeking the public’s views ourselves, we also encourage services to involve people in decisions that affect them. Our sole purpose is to help make care better for people.

In summary, Healthwatch is here to:

Healthwatch logo
Help people find out about local care.
Healthwatch logo
Listen to what people think of services.
Healthwatch logo
Help improve the quality of services by letting those running services and the government know what people want from care.

Our Impact

Healthwatch delivers wide-ranging and focused activities to engage directly with our local communities. It is important to us that we listen to their needs and capture their experiences so we are able to work with those who commission and provide local services to enact the changes needed the most.

Visit Healthwatch East Riding of Yorkshire’s website for more information.

A Summary of Our Year (2022 / 23)

Reaching Out

2,017 people shared their experiences with Healthwatch East Riding of Yorkshire and 258 people were given clear information and advice to assist with their health and social care issue.

Volunteering

Healthwatch East Riding of Yorkshire is supported by 18 outstanding volunteers who dedicated a total of 54 days to make care better for our community.

Volunteering

Healthwatch volunteers help contribute to the work of Healthwatch do by supporting their local communities and services. They are local people who have an interest in health and social care, and who want to ensure that the services available are the best they can be.

Whilst some Healthwatch volunteers have previous experience working in the health and social care sector, many join Healthwatch because they want to find out more about how the system works, or because they have had personal experiences using local health and care services.

If you would like to know more about volunteering with Healthwatch, please visit their Volunteering page.

Healthwatch further afield

Hull CVS also oversee the delivery of Healthwatch in Hull.

Visit our Healthwatch Kingston upon Hull page to find out more.

Healthwatch North East Lincolnshire

Healthwatch is the independent consumer champion for people who use health and social care services.

Each Local Authority are of England has their own statutory Healthwatch service and Meeting New Horizons is the provider of Healthwatch North East Lincolnshire.

Play Video

What is Healthwatch?

The role of Healthwatch is to find out people’s experiences of health and social care services with a view to making sure they are meeting people’s needs, and to suggest or call for improvements where needed based on people’s experiences.

Healthwatch is there to listen to local communities and provide them with the information and advice they need to get the support they deserve and to demonstrate how by speaking up, their experiences can make a difference.

Healthwatch have the legal power to make sure that people’s voices are heard by the government and those running services. As well as seeking the public’s views ourselves, we also encourage services to involve people in decisions that affect them. Our sole purpose is to help make care better for people.

In summary, Healthwatch is here to:

Healthwatch logo
Help people find out about local care.
Healthwatch logo
Listen to what people think of services.
Healthwatch logo
Help improve the quality of services by letting those running services and the government know what people want from care.

Our Impact

Healthwatch delivers wide-ranging and focused activities to engage directly with our local communities. It is important to us that we listen to their needs and capture their experiences so we are able to work with those who commission and provide local services to enact the changes needed the most.

Visit Healthwatch North East Lincolnshire’s website for more information.

A Summary of Our Year (2022 / 23)

Reaching Out

1,134 people shared their experiences with Healthwatch North East Lincolnshire and 1,569 people were given clear information and advice to assist with their health and social care issue.

Volunteering

Healthwatch North East Lincolnshire is supported by 13 outstanding volunteers who dedicated a total of 227 days to make care better for our community.

Volunteering

Healthwatch volunteers help contribute to the work of Healthwatch do by supporting their local communities and services. They are local people who have an interest in health and social care, and who want to ensure that the services available are the best they can be.

Whilst some Healthwatch volunteers have previous experience working in the health and social care sector, many join Healthwatch because they want to find out more about how the system works, or because they have had personal experiences using local health and care services.

If you would like to know more about volunteering with Healthwatch, please visit their Volunteering page.

Healthwatch further afield

Hull CVS also oversee the delivery of Healthwatch in Hull.

Visit our Healthwatch Kingston upon Hull page to find out more.

Healthwatch North Lincolnshire

Healthwatch is the independent consumer champion for people who use health and social care services.

Each Local Authority are of England has their own statutory Healthwatch service and Meeting New Horizons is the provider of Healthwatch North Lincolnshire.

Play Video

What is Healthwatch?

The role of Healthwatch is to find out people’s experiences of health and social care services with a view to making sure they are meeting people’s needs, and to suggest or call for improvements where needed based on people’s experiences.

Healthwatch is there to listen to local communities and provide them with the information and advice they need to get the support they deserve and to demonstrate how by speaking up, their experiences can make a difference.

Healthwatch have the legal power to make sure that people’s voices are heard by the government and those running services. As well as seeking the public’s views ourselves, we also encourage services to involve people in decisions that affect them. Our sole purpose is to help make care better for people.

In summary, Healthwatch is here to:

Healthwatch logo
Help people find out about local care.
Healthwatch logo
Listen to what people think of services.
Healthwatch logo
Help improve the quality of services by letting those running services and the government know what people want from care.

Our Impact

Healthwatch delivers wide-ranging and focused activities to engage directly with our local communities. It is important to us that we listen to their needs and capture their experiences so we are able to work with those who commission and provide local services to enact the changes needed the most.

Visit Healthwatch North Lincolnshire’s website for more information.

A Summary of Our Year (2022 / 23)

Reaching Out

434 people shared their experiences with Healthwatch North Lincolnshire and 10,137 people were given clear information and advice to assist with their health and social care issue.

Volunteering

Healthwatch North Lincolnshire is supported by 35 outstanding volunteers who volunteers dedicated a total of 26 days to make care better for our community.

Volunteering

Healthwatch volunteers help contribute to the work of Healthwatch do by supporting their local communities and services. They are local people who have an interest in health and social care, and who want to ensure that the services available are the best they can be.

Whilst some Healthwatch volunteers have previous experience working in the health and social care sector, many join Healthwatch because they want to find out more about how the system works, or because they have had personal experiences using local health and care services.

If you would like to know more about volunteering with Healthwatch, please visit their Volunteering page.

Healthwatch further afield

Hull CVS also oversee the delivery of Healthwatch in Hull.

Visit our Healthwatch Kingston upon Hull page to find out more.

North Lincolnshire Direct Payments Service

In North Lincolnshire we provide a wrap around service for the users of the Direct Payment system for children.

Our service includes every aspect to help you navigate your way through this social care support and employing a Personal Assistant for a child; be it a member of the family or another individual who you choose to employ to provide the support needed.

When referred to our service, families will receive:

  • A personal consultation to explain all aspects of direct payments to ensure the service fully meets the needs of the family, either in the clients home or at a preferred meeting point.
  • Advice on how best to use direct payments and information on all options available to clients and potential costings of different care pathways.
  • Advice on recruitment and access to a library of essential documents, such as contracts, terms and conditions and holiday request forms.
  • Support with current employment legislation and record keeping including the completion of timesheets and HMRC paperwork.
  • Advice on managing staff including sick pay, maternity/paternity pay, disciplinary and dismissal issues.
  • Payroll processing delivered by a dedicated team member who is responsible for providing ongoing support and advice.
  • Review meetings with our family liaison team to monitor the progress of the family while using direct payments.
  • Support with next steps as children reach an age to be transferred to adult services, and aiding a smooth transition.
If after reaching adulthood, the family still wishes to utilise this service, we can continue to do so at a low cost rate.

Enquiries

For any enquiries, please contact us on 01482 324474 or via the contact form below:

Macmillan Benefits Advice and Advocacy Service

Accredited by

About us

Meeting New Horizons delivers The Macmillan Benefits Advice & Advocacy Service in Doncaster which provides a one stop support service for people affected by Cancer, supporting people from the point of diagnosis through treatment and onwards. We offer access to independent advice and information including benefit entitlement, advocacy and support at benefit Tribunals, and access to Macmillan and other charity grants.

Our team is equipped with the appropriate specialisms and knowledge, based upon many years of experience in welfare benefits across the board.

Promotion and engagement of the service has taken place through the partnership with the Doncaster Macmillan Information Service and Cancer Support Groups, by networking with statutory and voluntary agencies and awareness raising events within the community.

How we can help

Our team can offer guidance and support to help ease the burden of money worries at any stage of your diagnosis; that at times can be confusing and overwhelming. We will help you understand what is available to you, the steps that need to be taken with our assistance so that you can focus on your health and worry less about money.

Money may not be the first of your worries, but when you or someone close to you has been diagnosed with cancer, you may have financial concerns should your household income alter. You may find that you have an increase in expenditure on everyday costs including household and fuel, dietary changes and clothing.

If you are struggling to cope with the financial impact of cancer, there is help available. Here at Meeting New Horizons our team can provide one to one support over the telephone and home visits or at a suitable community based venue. We also provide a free and confidential welfare rights service for people living with and beyond cancer plus their families and carers who live within the Doncaster Metropolitan Borough.

Our Impact

In 2021 / 22, The Macmillan Benefits Advice & Information Service supported 816 families who were affected by cancer. 

How we made a difference

Obtaining Benefits and Grants

£2,925,916 in State Benefits.

£48,650 in Macmillan Grants.

£60,659.25 in Other Benefits and Grants.

Obtaining Benefits and Grants

Assisted 300 clients in accessing wellbeing support services.

Obtained 383 Blue Badge Parking Permits.

Supported 19 DWP Mandatory Reconsideration Disputes.

Supported 4 clients through HM Court & Tribunal Hearings.

Testimonials

Cancer diagnosis is life-changing, not just for the individual but for their loved ones as well. Our fundamental focus from first to final contact is that we make an individual difference to those that we support and it is beyond humbling and heart-warming to hear from those that use our service, what it means to them.

Everything was clearly explained over the phone and we were advised on services we were unaware about. We wanted to say thank you for helping us as we have found it stressful to find these services and it has made a big difference – thank you for all your help.

For more testimonials about this and other services provided by Hull CVS and Meeting New Horizons, please visit our dedicated Testimonials page.

Contact Us

The Doncaster Macmillan Benefits and Advice Service can be contacted via the following:

Telephone: 01302 802005

Email: infodoncaster@meetingnewhorizons.co.uk

Post: Armstrong House, First Avenue, Robin Hood Airport, Doncaster, DN9 3GA

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