Volunteer Management

Volunteer management is an understanding of, and commitment to the ethos of volunteering and an understanding of what motivates each volunteer.

Having a volunteer management programme in place is the most straightforward way to ensure effective volunteer management.  It is about having a system which manages the volunteer process regardless of the structure or size of a volunteer involving organisation.

Courses include:

This free workshop is an informal introduction to volunteering.

It is of particular value to those who are volunteering for the first time, and for those who are seeking different volunteering experiences.

Come along to this free session and learn about:

  • What volunteering is all about;
  • Stepping stones to volunteering;
  • The benefits of volunteering;
  • The type of volunteer opportunities available;
  • The kind of skills that you have to contribute to volunteering;
  • The responsibilities of volunteering;
  • How to find the right volunteer role for you.

More details to follow

This three day course is aimed at Volunteer Managers / Co-ordinators and organisations and voluntary and community groups which involve volunteers within their organisation.

Volunteers will have different reasons and motivations for choosing to volunteer their time. They may opt to volunteer to develop their skills, gain experience or give something back to the community. It is the role of the volunteer organiser to effectively recruit, motivate, manage and develop volunteers to ensure both parties benefit fully from the process.

Our Certa Level 3 Volunteer Management Training programme which is delivered over three days is designed for anyone who has responsibility for attracting, recruiting and sustaining volunteers.

We are pleased to be able to offer this training free of charge to approved groups in Hull. Participants will learn at a place and pace to suit the learner, and will get support from a dedicated online tutor and course materials and additional resources. Written assignments are used to demonstrate understanding.

This workshop aims to bring together Volunteer Organisers to share and learn the knowledge and skills required for attracting and recruiting potential volunteers.

By the end of the course participants will have an understanding of:

Attracting and Recruiting Volunteers:

  1. Understand the benefits of volunteering for an organisation, the community and volunteers
  2. Understand the principles and values for volunteering
  3. Understand the organisational requirements for volunteering

Organisations and Volunteering:

  1. Understand how to promote volunteering
  2. Understand how to select and recruit volunteers
  3. Understand how to induct volunteers

Supporting and Developing Volunteers:

  1. Understand the diverse development needs of volunteers
  2. Understand the need to support and motivate volunteers
  3. Understand how to lead a team

More details to follow

More details to follow


½ day course

Who Should Attend:

This course is aimed at all staff and volunteers working in health and social care.

Course Overview:

‘Equality is everyone’s right and everyone’s responsibility’. This training promotes the
requirements of the Equality and Diversity Act. This half day awareness session will
strengthen your understanding of Equality & Diversity.

Course Aims:

  • Definitions of Equality & Diversity
  • Equality Policy & Procedures
  • Key principles of anti-discrimination legislation
  • Impact of discrimination on a person
  • The Equality Act 2010

More details to follow

More details to follow

More details to follow


½ day Course

Who should attend:

This course is aimed at all staff and volunteers.

Course Overview:

This course explores the values and importance of Professional Boundaries in the

Course Aims:

  • Examine our own views, concerns and expectations in relation to professional boundaries
  • Understanding the meaning of ‘Professional Boundaries’
  • Recognising the importance of professional boundaries
  • Adopting clear working practices that establish professional boundaries

Contact us:

Hull CVS
The Strand
75 Beverley Road

01482 324474